Hainan Airlines has earned the distinction of "Best Airline in China" by Global Traveler Magazine readers in 2008 and 2011. 

"Hainan Airlines is pleased to be honored by the readers of Global Traveler magazine again. Since we began service to North America, our name has gradually become associated with high quality service," according to Mr. Chusid. "We were awarded Skytrax's five-star certification last year, only one of seven in the world and the only Mainland Chinese airline in that exclusive club. Safety is always our primary concern, but ultimately, it's our great service that breaks the ranking. Our people have worked hard to deliver the finest product in the marketplace, and it is encouraging to see that people have noticed."