International

International

Connecting in Beijing

If your connection at the Beijing Capital International Airport is between 9:00 and 21:00, please refer to the following procedures:

A. Domestic Airport in China- Beijing- Seattle/Berlin (Hainan Airlines Flights)

    1. Upon arrival, please follow the instructions provided by the flight service staff or directional signs at the airport to check in for your flight. Here is the procedure to follow:

Arrive → Enter Terminal 1 → Baggage claim → Verify baggage information at Baggage Enquiry Counter → Baggage Delivery → Take terminal shuttle bus or walk through corridor between Terminals→ International Departure Hall at Terminal 2 → Baggage Claim → Customs Clearance → Check-in → Security Check → Boarding at the Transit Hall.

If your connection is longer than 6 hours (on the same day) or overnight, flight service staff will guide you to the designated hotel reception counter to arrange for your complimentary hotel stay. When you depart, the hotel will arrange your transport to the International Departure Hall in Terminal 2, 120 minutes prior to the departure of your connecting flight.

  1. If your connection is longer than 6 hours (on the same day) or overnight, flight service staff will guide you to the designated hotel reception counter to arrange for your complimentary hotel stay. When you depart, the hotel will arrange your transport to the International Departure Hall in Terminal 2, 120 minutes prior to the departure of your connecting flight.

Seattle/Berlin (Hainan Airlines Flights) - Beijing- Domestic Airport in China

  1. Upon arrival, please follow the instructions provided by the flight service staff or direction signs at the airport to check in. Here is the procedure to follow:

    Arrive → Enter Terminal 2 → Border/ Quarantine Inspection → Baggage Claim → Customs Clearance → Walk to Terminal 1 → Terminal 1 → Check flight information screens → Check in → Security Check → Boarding at the Transit Hall.

  2. If your stopover is longer than 5 hours (on the same day) or overnight, the flight service staff will guide you to the designated hotel reception counter and arrange for your complimentary hotel stay. You will need to check out 90 minutes prior to the departure of your connecting flight and the hotel will arrange for transport to take you to the Domestic Departure Hall at the Beijing Capital International Airport, where you will check in for your flight.

Click on the link for the Terminal Map of Beijing Capital International Airport

Connecting in Berlin

A. Beijing to Berlin and other cities in Germany/Schengen countries: Stopover in Berlin

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Berlin but the final destination is not shown:

      Arrive → Immigration → Baggage Claim → Customs Clearance → Check flight information screens → Airline check-in counter for connecting flight → Obtain boarding pass and confirm destination for baggage → Security Check → Boarding.

    2. Connecting flight procedure for passengers whose checked baggage is tagged for Berlin and the final destination is also shown:

Arrive → Immigration → Customs Clearance→ Check flight information screens → Airline check-in counter for connecting flight → Obtain boarding pass and confirm baggage for connecting flight → Security Check → Boarding.

B. Beijing- Berlin- other countries (except Schengen countries): Stopover in Berlin

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Berlin but the final destination is not shown:

Arrive → Immigration → Baggage Claim → Customs Clearance → Check flight information screens → Airline check-in counter for connecting flight → Obtain boarding pass and confirm destination for baggage → Border Inspection→ Security Check → Boarding.

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Berlin while the final destination is also shown:

Arrive → Immigration → Customs Clearance→ Check flight information screens → Airline Check-in counter for connecting flight→ Obtain boarding pass and confirm baggage for connecting flight → Border Inspection → Security Check → Boarding.

C. Berlin- Beijing- other cities in China: Stopover at Berlin Airport

Proceed to the Departure Hall located on the first floor → Check in at Hainan Airlines Counter → Obtain an identification tag for connecting flight passenger → Customs Clearance/ Border Inspection→ Security Check → Boarding.

Note: Schengen countries include Germany, France, The Netherlands, Belgium, Luxembourg, Austria, Denmark, Finland, Iceland, Italy, Greece, Norway, Portugal, Spain, Sweden, Estonia, Latvia, Lithuania, Poland, The Czech Republic, Hungary, Slovakia, Slovenia, Malta, Cyprus, and Switzerland.

Connecting in Seattle

Beijing- Seattle- other cities in the United States/other countries: Stopover at Seattle Airport

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Seattle but the final destination is not shown:

Arrive → Immigration → Baggage Claim → Customs Clearance → Turn right and place large baggage on the baggage conveyor belt (baggage will be transported to Baggage Carousel No. 1) → Take trolley bus to exit → Retrieve baggage from Baggage Carousel No. 1 → Proceed to the Departure Hall on the second floor of the Terminal → Airline Check in counter for the connecting flight.

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Seattle while the final destination is also shown:

Arrive → Immigration → Baggage Claim → Customs Clearance→ Turn left and hand over baggage to connecting flight service staff → TSA Security Check → Check flight information screens for flight number and boarding gate → Proceed to the boarding gate in Building S or take trolley bus to the boarding gates that are not in Building S → Obtain boarding pass and confirm baggage for connecting flight → Boarding.

Flights via other airlines from other countries - Seattle- Beijing- (other cities in China): Stopover at Seattle Airport

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Seattle while Beijing is not shown as a stopover:

Arrive → Immigration→ Baggage Claim → Customs Clearance → Turn right and place large baggage on the baggage conveyor belt (baggage will be transported to Baggage Carousel No. 1) →Take trolley bus to exit → Retrieve baggage at Baggage Carousel No. 1→ Proceed to the Departure Hall on the second floor of the Terminal → Obtain boarding pass at Hainan Airlines check-in counter (enter from Gate 5 of the terminal) → TSA Security Check → Take trolley bus to Boarding Area S → Arrive at Boarding Gate S3 (VIP lounge is nearby) → Boarding.

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Berlin and Beijing is also shown as a stopover:

Arrive → Immigration → Baggage Claim→ Customs Clearance → Turn left and hand over baggage to connecting flight service staff → TSA Security Check → Take the escalator to Boarding Gate S3 (passengers who arrive from other areas can take the trolley bus to Boarding Area S → Obtain Seattle-to-Beijing boarding pass at Boarding Gate S and confirm baggage for connecting flight → Boarding.

Connecting in Moscow

Guidelines for stopover in Moscow

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Seattle but the final destination is not shown:

Arrive → Immigration (Customs Clearance, Border Inspection, etc) → Follow directional signage “TRANSFER” (on the left of the passage) to Transfer Counter and present air ticket to service staff → Baggage Claim→ Check flight information screens → Check-in counter for connecting flight→ Obtain boarding pass and confirm destination for baggage → Security Check → Boarding Area → Boarding.

    1. Connecting flight procedure for passengers whose checked baggage is tagged for Moscow and the final destination is also shown:

Arrivals:  Immigration (Customs Clearance, Border Inspection, etc) follow signs to Transfer Counter. Check flight information screens for Check-in counter for connecting flight. Obtain boarding pass and confirm baggage for connecting flight. Go through Security Check and proceed to boarding gate.

Beijing- Moscow – Russia and CIS cities: Stopover at Moscow Airport

  1. Connecting flight procedure for passengers whose checked baggage is tagged for Moscow while the final destination is not shown:

    Arrive  Immigration (Includes completion of Embarkation/Disembarkation/ Declaration forms, Customs Clearance, Border Inspection, etc) Proceed to Baggage Claim and shuttle bus  Take shuttle bus to Terminal 1 or 2 Check flight information screens  for Check-in counter for connecting flight Obtain boarding pass and confirm destination for baggage Proceed to Security Check Boarding Area and Boarding gate.

  2. Connecting flight procedure for passengers whose checked baggage is tagged for Moscow and the final destination is also shown:

    Arrive  Immigration (Includes completion of Embarkation/Disembarkation/Declaration forms, Customs Clearance, Border Inspection, etc) Proceed to Baggage Claim and take shuttle bus to Terminal 1 or 2.  Check flight information screens and proceed to Check-in counter Proceed to Security Check and Boarding Area.

Moscow- Beijing Flights: Stopover at Moscow Airport

Arrive at Departure Hall proceed through Security Check and Exit Inspection (includes completion of Embarkation/Disembarkation/ Declaration forms, Customs Clearance, Border Inspection, etc) Check in at Hainan Airlines counter and proceed to Boarding Area.

For questions about International Flight Connections, please call Hainan Airlines 24-Hour Reservation Hotline at 950718 (0086-898-950718) or 800-876-8999.